FAQs

Frequently Asked Questions


You can view your quotes in the "My Account" section by clicking on "Orders", these are listed on the page that appears. You can edit, modify and pay your pending orders and / or quotes directly from this page.
Our general conditions of sale are included in our dedicated page, to access them from this menu please click on "Condition of Sales"
We are offering 3 payment modes as following :
  • 1- Bank Transfer in USD or EUROS (according to quotation)
  • 2- Pay with PayPal (You must have a PayPal account)
  • 3- Payment by credit or debit card Visa / MasterCard (secured transactions)
For the point number 1 (Bank Transfer) our bank details are below :
    PAYMENTS IN EUROS OU USD
  • Bank :Bangkok Bank Public Company Limited
  • Bank Address :BOONTHAVORN HUA HIN BRANCH, 4/48 Moobaanborfai, Petchkasem Road,77110 Hua Hin , Prachuap Khiri Khan, Thailand
  • Beneficiary : Orawan Chaiwilas
  • Account Number : 978 101 0029 434826 501
  • Swift :BKKBTHBKXXX
To pay with Paypal or by credit card, simply click on the prefered option during the checkout and the system will direct you trough the process.
Le site de Siam Garden offre la possibilité aux personnes individuelles comme aux professionnel de s’enregistrer en créant un compte. Si vous n’avez pas encore de compte, entez votre email dans la partie gauche et cliquez sur:
  • "Register" pour un compte personnel
  • "Register as Professionnel" pour un compte PRO.
Une page d’information complémentaire s’ouvre afin de renseigner le nom et l’adresse de votre société. Ceci nous permet de différencier les professionnels des particuliers.
This module works like a basket or you can add as many products you want with the desired quantities. Under the product list, enter your company name, your email, a comment if necessary and click "Send" Your quotation request will be automatically registered in our system and we will respond to it as quickly as possible.
Prices are based on production, climate and others factors influencing the growth of plants and flowers; moreover we offer prices delivered to destination which implies that the transport cost varies according to the quantity and destination. To this end, we invite our customers to use the "Quote request" function for each product for which you wish to receive a price.
The SIAM GARDEN team will respond as soon as possible to your quotation by email with the quotation and attachment (PDF). In the quotation email you will find two links "Accept / Accept" and "Reject / Reject" If the quotation suits you, click on "Accept / Accept", the system will direct you directly to the payment page which once validated will transform this quotation into an order. If the quotation does not suit you, click on "Reject / Reject" with the reason given, which will allow us to return the modified quotation if possible.
We want to establish close and specific relationships with our customers, l registration allows you to centralize and keep the history of our customers' activity with Siam-Garden. As a customer you can also view your order history and quotes.